FAQ
Quick answers to the questions we hear most.
Frequently asked questions
Everything you need to know about ordering, delivery and our products. Cannot find your answer? Just ask us.
How do I place an order?
Browse the shop, add your products to the cart and head to checkout. You can order as a guest or create an account to track your orders.
What are the delivery options and times?
We ship in plain, discreet packaging. Shipping options and estimated delivery times for your location are shown at checkout. Orders over $50 ship free.
Is there a minimum age to buy?
Yes. You must be of legal age in your region to purchase cannabis products. We may ask for age verification at checkout or on delivery.
How do you make sure your products are good quality?
We work with trusted growers, check each batch for quality and pack everything fresh. Product pages list the details you need to choose with confidence.
Which payment methods do you accept?
Secure payment options are available at checkout. Your payment details are encrypted and never stored on our site.
What is your return and refund policy?
Because of the nature of our products, returns are limited. Please read our Refund and Returns Policy or contact us if something is wrong with your order.
How should I store my products?
Keep them in a cool, dark place in an airtight container, away from heat, light, children and pets.
How can I contact support?
Use the contact page and we will get back to you as soon as possible.
We are happy to help
Send us a message and our team will get back to you shortly.